Contact Us

For Medicare Advantage Plans

If you don't have coverage with us yet, please contact us:
Toll free at 1-800-930-2836 (TTY 711) -- 8 a.m. - 8 p.m., seven days a week
Medicare Advantage Sales, P.O. Box 100186, Columbia, SC 29202-9159

Current members, please contact us:
Toll free at 1-855-204-2744 (TTY 711) -- We are available for phone calls 8 a.m. to 8 p.m., Eastern Time, Monday through Friday. Our automated phone system handles calls received after 8 p.m. and on Saturdays, Sundays and holidays. From October 1, 2017, through February 14, 2018, we are available 8 a.m. to 8 p.m., Eastern Time, seven days a week.

Customer Service also has free language interpreter services available for non-English speakers. BlueCross Total (PPO) or BlueCross Secure (HMO) P.O. Box 100191, Columbia, SC 29202-3191 

For Stand-Alone Prescription Drug Plans

If you don't have coverage with us yet, please contact us:
Toll free at 1-800-930-2836 (TTY 711) -- 8 a.m. - 8 p.m., seven days a week
Consumer Sales, P.O. Box 100186, Columbia, SC 29202-9159

Current members, please contact us:
Toll free at 1-888-645-6025 (TTY 711) -- 8 a.m. - 8 p.m., seven days a week
BlueCross Rx ValueSM or BlueCross Rx PlusSM, P.O. Box 100191, Columbia, SC 29202-3191

Toll free at 1-800-930-2836 (TTY 711) -- 8 a.m. - 8 p.m., seven days a weekConsumer Sales, P.O. Box 100186, Columbia, SC 29202-9159Toll free at 1-888-645-6025 (TTY 711) -- 8 a.m. - 8 p.m., seven days a weekBlueCross Rx Value or BlueCross Rx Plus, P.O. Box 100191, Columbia, SC 29202-3191

For Medicare Supplement Plans

If you don't have coverage with us yet, please contact us:
Toll free at 1-800-760-3690
Consumer Sales, P.O Box 100186, Columbia, SC 29202-9159

Current members, please contact us:
Toll free at 1-800-868-2500, ext. 46401
Group and Individual Membership, P.O. Box 61153, Columbia, SC 29260-1153

Medicare Fraud, Waste & Abuse

Find out who to contact if you suspect Medicare fraud, waste or abuse.

Last updated 1/30/2018

CMS Approved